FAQs

How do I book my transfer?

You can book your transfer online (by the booking system) or by phone. Our reliable employees are happy to be there for you. You can reach us via our hotline.

Do I need a credit card to book my transfer?

No. You have to pay the transfer at arrival directly at the driver in cash.

How do I find my driver?

The driver will be waiting in the arrivals hall with your name sign. If you want to be picked up from the hotel, the driver will directly pick you up from the hotel reception.

What should I do if I'm not picked up?

Our drivers are very reliable and punctual. Should an exceptional circumstance arise in which you do not get picked up by the driver, we recommend that you contact us via our telephone hotline. We strive immediately to your concerns.